Privacy Policy

Last updated: January 13, 2024

1. Introduction

At NusaDex, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency trading platform and services.

2. Information We Collect

2.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Government-issued ID for KYC verification
  • Residential address

2.2 Trading Information

  • Transaction history
  • Trading patterns
  • Wallet addresses
  • Account balances

3. How We Use Your Information

We use the collected information for:

  • Account creation and maintenance
  • Identity verification and KYC compliance
  • Processing your transactions
  • Providing customer support
  • Sending important updates and notifications
  • Improving our services and user experience
  • Preventing fraud and ensuring platform security

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure socket layer technology (SSL), and strict access controls.

5. Data Sharing and Disclosure

We may share your information with:

  • Regulatory authorities for compliance purposes
  • Third-party service providers who assist in our operations
  • Law enforcement agencies when required by law

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Object to certain data processing activities
  • Request data portability

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at privacy@nusadex.my.id

By using NusaDex, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services. For more information about our terms of service, please visit our Terms and Conditions.